Hudson Street Networks provides managed voice application solutions to network operators and customer contact centers. These solutions, based on intelligent application suites as well as voice and data interactive services, are made available on HSN’s carrier-grade hosting network at 60 Hudson Street, New York USA. Known as the nerve center for International telecommunications, 60 Hudson Street houses thousand of domestic and international VOIP and data networks.
Our Interactive Voice Response (IVR) platform processes inbound or outbound phone calls, plays recorded messages including information extracted from databases and the internet, captures important caller information, processes credits or financial transactions in real-time, and potentially routes calls to outside resources. In addition, all calls and transactions can be recorded and saved, as part of your companies internal, or regulatory requirements for verification.
HSN’s network is designed to handle the most demanding call volumes, while providing our customers with enterprise level applications, managed through carrier-grade service level agreements, guaranteed capacity and unmatched support.
HSN also develops custom applications for use on our managed platform. Our experienced development team creates applications with customer friendly interfaces, high throughput and real-time web reporting.
Our full suite of hosted application services include; Customized IVR solutions ("ivrciti.com"), Third Party Verification applications (“tpvciti.com”), hosted Prepaid Services platform, including ecommerce site development and hosting ("pinciti.com"), and VOIP connectivity and wholesale services ("voipciti.com") all of which are powered by our unique, logic based proprietary software engine. HSN’s primary objective is simple: We provide hosted application services for companies in search of cost efficient business solutions, while eliminating barriers to market such as capital expenditures, network deployment and IT investment.
HSN's newest hosted service offering is an industry first in providing Telecom companies with a creative and managed multimedia application. Portal Citi ("portalciti.com") is the clear leader and pioneer in the creation of new revenue opportunities within the interactive telephony world by providing audio advertising solutions for the next generation of phone-based and Internet telephony services. Our state of the art switching facility and intelligent media platform enable rapid and user transparent interconnect capability from any interactive telecom platform in the world.
